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What is Retale?
Why does Retale need my location?
Is Retale a free of charge?
Why can’t I download Retale?
I can’t download Retale, it says it isn’t available in my country, but I live in the US
The app crashes on my phone. What can I do?
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Stores and Store Finder
I am looking for a specific store but it is not displayed. Why don't I see this store?
How can I request a store you do not currently display?
How can I remove a store I do not wish to see displayed?
Setting Up Your Location
How do I change my location?
My location is incorrect. How can I change this?
What if I shop far away? How can I see brochures in a different location?
I clipped a coupon but did not get a discount. What can I do?
Can I save coupons in the app?
My card is not listed in the coupon details. Why?
Are coupons valid at more than one retailer?
My Kmart Loyalty card won’t work
How can I add a card if the barcode doesn’t scan?
How can I add a card without a barcode?
How do I add a card which isn’t listed in Retale?
How do I get a Loyalty card?
I get an invalid error when trying to add my Loyalty card. What should I do?