Sorry that your clipped coupon wasn’t applied to a purchase! Here are a few things that may have gone wrong.
- It is possible that the coupon didn't scan or there were other limitations that made it inapplicable to your purchase.
- If you add a coupon to a card, it can take 15 minutes to get added. This means that if you added the coupon just prior to purchase, it may not have had enough time to process.
- Another problem may arise if the coupon expired.
- Coupons are created and processed by a third-party provider and we are not able to control whether they are properly applied.
The short answer is that it's complicated and we are sorry if this happens. In this case, the easiest solution is to discuss the coupon and discount directly with the retailer.